Shipping policy
Shipping & Delivery
We know that once you've ordered your new camping gear, you'll want to get your hands on it as soon as possible.
At Wild Comforts, we aim to make shipping simple, transparent and hassle-free, so you know what to expect from the moment you place your order.
Free Shipping Australia-Wide
We're pleased to offer FREE standard shipping on all Wild Comforts orders within Australia.
No minimum spend and no unexpected shipping costs at checkout.
Processing & Dispatch
Orders are generally processed and prepared for dispatch within 1–3 business days (Monday–Friday).
Our daily order cut-off is 5:00 PM AEST (Brisbane time).
Orders placed after the cut-off, on weekends or on public holidays will begin processing on the next business day.
Estimated Delivery Times
Once your order has been dispatched, standard delivery within Australia generally takes approximately:
3–10 business days
Please allow 1–3 business days for order processing in addition to the estimated transit time.
This means your order may take approximately 4–13 business days from ordering to delivery.
Delivery times are estimates only and may vary depending on your location, carrier delays, public holidays, peak shopping periods and other circumstances outside our control.
Regional and remote areas may also take a little longer.
Order Tracking
Once your order has been dispatched, we'll send you a shipping confirmation email with tracking information where tracking is available.
Please allow a little time for the carrier's tracking system to update after receiving your shipping confirmation.
Multiple Items
If you've ordered more than one item, your products may occasionally arrive in separate packages or at different times.
Don't worry if everything doesn't arrive together — the remainder of your order may still be on its way.
Changing Your Delivery Address
Entered the wrong address? Please contact us at hello@wildcomforts.com.au as soon as possible.
If your order hasn't been processed or dispatched yet, we'll do our best to update your delivery details.
Once an order has been dispatched, we cannot guarantee that the delivery address can be changed.
Please double-check your delivery information before completing your purchase.
Delays or Stock Issues
While we always aim to get your order moving as quickly as possible, occasionally unexpected delays or stock availability issues can occur.
If there is a significant issue affecting your order, we'll contact you as soon as possible with an update.
Need a Hand?
If you have any questions about shipping, delivery or an existing order, we're happy to help.
Email: hello@wildcomforts.com.au
Location: Queensland, Australia
Thanks for shopping with Wild Comforts.
Less hassle. More comfort. More time to enjoy the wild.